Real Equipment Questions from Projects Worldwide
This knowledge center is built from real questions submitted by contractors, ready-mix producers, rental companies, project owners, and equipment distributors.
The answers are based on actual equipment selection, shipping planning, installation support, commissioning records, and project operation experience from QIC Machinery projects.
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The questions below are collected from real customer inquiries received during equipment selection, shipment preparation, installation, commissioning, and project operation stages.
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contact usQIC Machinery Questions from International Equipment Users
Are you a factory or a trading company? Click to expand Click to close
We are a factory and manufacturer specializing in concrete batching plants, asphalt mixing plants, concrete pumps, concrete mixer trucks, and dry mortar equipment. Our factory, established in 1990, boasts over 30 years of experience.
Do you provide training and after-sales service? Click to expand Click to close
Yes, we can provide on-site installation and training or remote guidance. Additionally, we have a professional service team that can solve all your problems.
How can we prove that you are a real factory? Click to expand Click to close
QIC Machinery has over 30 years of manufacturing experience and is a nationally certified high-tech enterprise. We welcome video factory viewing and can provide business license and ISO certification.
How to ensure the quality of machines? Click to expand Click to close
The factory rigorously adheres to quality control program standards throughout the entire process, including equipment inspection, raw material warehousing testing, production testing, air tightness and safety testing, as well as delivery and installation testing. These tests are conducted by third-party professional institutions to fully ensure the equipment’s lifecycle, enabling customers to safely and smoothly obtain economic benefits during equipment operation.
What are the specific after-sales guarantees? Click to expand Click to close
1 Establish a 1-on-1 after-sales group, with technical personnel available 24 hours a day; 2. The warranty period is 12 months, and non human damaged parts are provided free of charge; 3. Provide free online installation videos, circuit diagrams, and foundation drawings.
What certificates does QIC Machinery hold? Click to expand Click to close
QIC Machinery holds technical certificates including CE Certificate, EPR Certificate, ISO 9001 Certificate, ISO 12100 Certificate, and ISO 45001 Certificate, and SGS certification records.
What customs clearance certificates can you provide? Click to expand Click to close
We provide a complete set of documents, including invoices, packing lists, bills of lading (B/L), CE certification, quality certificates, and control system instructions. For specific countries (such as Israel), we can cooperate to provide Euro 5 emission certification materials.
What is required to invite a foreign manager to come to China for inspection? Click to expand Click to close
We can provide your manager with a formal invitation letter issued by the local government to assist with the procedures for visiting China for inspection.
What is the delivery time to the United States? Click to expand Click to close
The production cycle is 10 days, and it takes about 50 days to ship from the Chinese factory to the United States (such as Chicago port transfer), making the overall process about 60 days.
What is the difference between DDP and CIF? Click to expand Click to close
DDP is door-to-door delivery (including customs clearance and taxes), which is the most worry free for customers; CIF only delivers to the destination port, customers need to clear customs and pick up the goods themselves. CIF is usually much cheaper than DDP and is suitable for customers with customs clearance capabilities.
Where is your factory located? Click to expand Click to close
Our factory is located 100 meters west of the new 310 National Road, Xingyang City, Zhengzhou, Henan, China
Concrete Batching Plant Questions from Ready-Mix Producers and Project Owners
Can your concrete batching plant be customized? Click to expand Click to close
Yes, we can design and manufacture a suitable batching plant for you based on factors such as your production requirements, raw material types, and concrete formulas.
How much capacity does the HZS50 batching plant require? Click to expand Click to close
This complete set of equipment requires three 40 foot containers for sea transportation.
How much cement does a 50m ³/h batching plant need per day? Click to expand Click to close
Based on the consumption of 400kg of cement for 1m ³ of concrete, if working for 8 hours a day, the total demand is about 160t. It is recommended to set up a 100t cement silo and replenish the material about once a day to meet continuous operation.
Is there a concrete batching plant with a capacity of 50m ³/h? Click to expand Click to close
Yes, we have the HZS50 model equipped with a JS1000 mixer (1m ³ discharge capacity), two 18.5kw mixing motors, and a 13kw lifting motor. The total power is about 90KW, and the floor area is about 19 * 14 * 20.3m.
What is the production capacity of the concrete batching plant? Click to expand Click to close
The production capacity of concrete batching plants varies depending on their models and configurations. Our concrete batching plants have a production capacity ranging from 25 cubic meters to 240 cubic meters per hour. You can choose the appropriate model and configuration according to your own needs.
What models of concrete batching plants do you have? Click to expand Click to close
We offer various specifications of concrete batching plants, including fixed, mobile, foundation free, drum type, etc., with a capacity of 25-240 m3/h; We can recommend based on your project quantity.
what would be the cost of hzs25 plant ? Click to expand Click to close
This model features a 25m3/h concrete batching plant productivity and a JS500 mixer.Contact us for the latest prices
Concrete Pump Questions from Contractors and Pump Operators
How far can a concrete trailer pump pump? Click to expand Click to close
The pumping distance of a concrete trailer pump depends on the model and configuration of the pump truck. Generally speaking, the concrete trailer pumps produced by our company can achieve a pumping distance ranging from 10 meters to 500 meters. The specific pumping distance is also affected by factors such as pipeline resistance and concrete fluidity.
I need to know the shipping cost and time for this concrete pump to Morocco. Click to expand Click to close
The freight and transportation costs of different modes of transportation are different. Usually, QIC Machinery recommends sea freight methods to Moroccan customers based on years of experience, and selects 3-5 freight forwarders to find the most suitable freight price and time for our customers to choose from.
My construction site voltage is unstable, which pump should I choose? Click to expand Click to close
For unstable voltage or remote construction sites without electricity, it is recommended to choose diesel engine driven models. If there is a stable 380V three-phase power supply, the operating cost of the power pump will be lower. Note: Single phase electricity is usually unable to drive industrial grade pumps.
What are the vertical and horizontal conveying distances of a concrete pump? Click to expand Click to close
Small pumps (such as TT-15) can reach a vertical depth of 20-30m and a horizontal depth of 80-100m. Large models (such as Model 40) can handle complex projects with a vertical depth of 70m and a horizontal depth of 200m or more.
What aspects should we pay attention to when maintaining concrete trailer pumps and concrete mixer pumps? Click to expand Click to close
Regular inspection and replacement of equipment oil, filter elements, and wear parts are crucial for ensuring the normal operation of the equipment. Additionally, cleaning the equipment, maintaining its lubrication, and regularly inspecting its fasteners are also important components of maintenance. We can provide you with maintenance manuals and training to ensure that your team can properly maintain the equipment.
What information is required when purchasing a concrete pump truck? Click to expand Click to close
In order to recommend the most suitable pump truck, please inform us of the highest floor (or total height) of your building project, as well as the approximate distribution of floors.
What is the main difference between a concrete trailer pump and a concrete mixer pump? Click to expand Click to close
A concrete trailer pump is a type of pump truck that transports concrete through pipelines, while a concrete mixer pump integrates both mixing and pumping functions, allowing it to simultaneously mix and transport concrete.
what is the maximum meters your machine can pump? Click to expand Click to close
Our concrete pumps are categorized based on the impact of construction conditions, specifically horizontal pumping distance and vertical pumping distance. They are capable of pumping distances ranging from 10 to 500 meters. Contact us for more details
What is the mixing capacity of the concrete mixer pump? Click to expand Click to close
The mixing capacity of concrete mixer pumps varies depending on their models and configurations. Generally speaking, the mixing capacity of our concrete mixer pumps ranges from 10 to 40 cubic meters per hour. You can choose the appropriate model and configuration based on your specific needs.
What is the most economical solution for transporting this concrete pump to Guatemala? Click to expand Click to close
We need to know the nearest port to you and whether you have a freight forwarder, so that we can better recommend a suitable solution for you
What’s the length of the pump for both horizontal & vertical floor casting? Click to expand Click to close
Our concrete pump can be customized to deliver concrete at a length according to your specific needs
Why can’t the discharge height of the pump reach the expected 3 meters? Click to expand Click to close
Common reasons include excessive thickness of the conveying hose, improper concrete slump, or excessive pumping pressure causing the motor to automatically shut down. Suggest replacing the hose with a suitable size and checking the concrete mix ratio.
Concrete Mixer Questions from Site Contractors and Mixing Teams
Does your company produce customized Concrete agitator drums(concrete mixer drum)? Click to expand Click to close
Yes, we can customize according to your needs. We have a range of capacities from 1m3 to 16m3 to choose from
How many 4m ³ mixing tanks can fit in a 40 foot container? Click to expand Click to close
If there is no traction chassis, a 40 foot container can hold 2 units; If the chassis is included, it is necessary to disassemble some of the bracket structures before installation.
What are the specifications of concrete mixer truck tanks? Click to expand Click to close
We produce tanks with various capacities, such as high-efficiency customized concrete mixing tanks ranging from 1-16 cubic meters (1-16 m ³).
What terrain is a Crawler Mixer suitable for? Click to expand Click to close
This model uses track walking with low grounding pressure, making it particularly suitable for complex construction terrains such as rough, muddy, and soft terrain that are difficult for ordinary vehicles to navigate. It integrates mixing and transportation, with extremely high efficiency.
Dry Mortar Plant Questions from Mortar Producers and Building Material Suppliers
Do you have equipment for a dry powder mortar production line? Click to expand Click to close
Yes, we specialize in producing automated dry powder mortar production lines with a capacity of 1-30 tons per hour, suitable for mixing various dry powder mortars such as tile adhesive.
I want to know about the semi-automatic production line for dry mortar Click to expand Click to close
No problem. QIC MACHINERY’s dry mortar production line can be customized to meet your specific needs, offering various capacity options. Our current customers commonly choose production capacities ranging from 1–3 T/H, 3–5 T/H, 5–8 T/H, 10–15 T/H, 20 T/H, 30 T/H, and 50 T/H
What are the core components of a dry powder mortar production line? Click to expand Click to close
The standard 3-5 ton production line includes a dual axis gravity free mixer, finished product warehouse, and packaging machine. According to the material characteristics (such as sand moisture content), additional drying and screening systems can be added.
What is the weighing accuracy of the automatic valve packaging machine? Click to expand Click to close
The machine is equipped with precision sensors and control screens, which can achieve precise control up to the gram level. We support secondary weighing verification to ensure minimal weight error per bag.
Construction Machinery Questions from Equipment Users and Project Teams
Asphalt Mixing Plant Questions from Road Contractors and Asphalt Producers
Can an asphalt mixing plant produce multiple types of asphalt mixtures? Click to expand Click to close
Yes, asphalt mixing plants can usually be adjusted and customized as needed to produce different types of asphalt mixtures, such as asphalt concrete and emulsified asphalt.
How to choose between mobile and stationary asphalt mixing plants? Click to expand Click to close
We offer multiple production capacity models ranging from 1-320t/h. For engineering projects with longer construction periods and fixed sites, fixed stability is higher; If frequent site changes are required, it is recommended to use a mobile model.
How to ensure the quality of asphalt mixture produced by the asphalt mixing plant? Click to expand Click to close
The quality of asphalt mixture can be ensured through the use of high-quality raw materials, precise batching systems, and rigorous production processes. We typically provide relevant quality control and quality assurance measures.
I need asphalt plant that suits my budget, How much Click to expand Click to close
We have asphalt mixing plants ranging from 20tph to 400tph, and can recommend suitable asphalt plants according to your needs; If you would like to learn more details, please contact QIC Machinery
What do I need to confirm when consulting an asphalt station? Click to expand Click to close
Please confirm the required production capacity (such as 60 tons/hour) and whether the equipment needs to be fixed in one place or moved with the project.
What is the production capacity of the asphalt mixing plant? Click to expand Click to close
The production capacity of asphalt mixing plants varies depending on their models and configurations. You can consult us to learn about the specific production capacity that meets your project needs. We offer both stationary asphalt mixing plant and mobile asphalt mixing plants.
What types of asphalt mixing plants are there? Click to expand Click to close
We offer both fixed and mobile asphalt mixing plants, depending on whether your construction site requires frequent changes.
Self-loading Mixer Questions from Remote Construction Projects
For construction projects requiring a large amount of concrete in remote construction areas, what machines can be used? Click to expand Click to close
We can provide you with equipment suitable for your project needs, such as self-loading mixers, concrete mixer pumps, concrete batching plants, etc
I would like to know more about the Kayao 1m3 blender Click to expand Click to close
Our self feeding concrete mixer can meet the capacity of 0.8m3-5.5m3. For more details, please contact QIC Machinery
What are the prices and cubic capacities of your self-loading mixer? Click to expand Click to close
Our self-loading mixer has capacities of 0.8 m³, 1.2 m³, 1.5 m³, 2.0 m³, 2.5 m³, 3.5 m³, 4.0 m³, 5.0 m³, and 5.5 m³; different capacities come with different prices. If you would like to know the detailed prices, please feel free to contact us through our website, and we will send you a detailed quotation as soon as possible
What is the speed of the self-loading mixer? Click to expand Click to close
The maximum speed of this self-loading mixer can reach 30 kilometers per hour.
Technology and Equipment Questions from Equipment Users and Project Teams
Can I see the actual working video of the device? Click to expand Click to close
Sure. We have actual operation videos of a complete set of equipment including mixing plants, pump trucks, dry powder mortar lines, dryers, palletizers, and film packaging machines for your reference.
What brand of components are used in your equipment? Click to expand Click to close
We focus on equipment quality, for example, on palletizing machines, we use the system from Estun, a top Chinese brand.
Quotation and Service Questions from Equipment Users and Project Teams
Can you provide a detailed quotation? Click to expand Click to close
No problem. We can prepare a detailed bilingual quotation in English or other languages based on your design proposal and requirements.
If communication is unclear, can we have a video call? Click to expand Click to close
Of course, we support deep communication through video call at any time.
What is your company’s manufacturing experience? Click to expand Click to close
QIC Machinery has over 30 years of experience in manufacturing construction machinery and is a professional manufacturer that integrates production, research and development, and services.
Need an Answer for Your Specific Project?
If your project conditions differ from the examples above, send your capacity requirement, project location, site condition, and equipment requirement. QIC Machinery can prepare a project-specific suggestion for you.