Privacy Policy and Cookie Policy

Overview

At QIC MACHINERY (https://qicgroups.com), we take visitor privacy very seriously. This Privacy Policy document contains information that https://qicgroups.com collects and records, and how we use that information.

If you have any further questions about our Privacy Policy or need more information, please feel free to contact us by email: sales@qicgroups.com.

This Privacy Policy applies only to users who visit our website https://qicgroups.com and covers information they share and/or that is collected on this website. This policy does not apply to any information collected offline or through other channels other than this website.

Information We Collect

When we need you to provide personal information, we will clearly inform you of the personal information you need to provide and the reason why we need to provide this information.

If you contact us directly, we may receive other information about you, such as your name, email address, phone number, the content of messages you send to us and/or attachments, and any other information you choose to provide.

When you register an account, we may ask you to provide contact information, including your name, company name, address, email address, and phone number.

How We Use Information

We use the collected information in a variety of ways, including:

1. Providing, operating, and maintaining our website
2. Improving, personalizing, and expanding our website
3. Understanding and analyzing how you use our website
4. Developing new products, services, features, and functionalities

https://qicgroups.com follows standard procedures for using log files. These files record information about visitors to the website. The information collected in the log files includes Internet Protocol (IP) addresses, browser types, Internet Service Providers (ISPs), dates and timestamps, origin/exit pages, and click counts (if any). This information is not associated with any personally identifiable information. The purpose of collecting this information is to analyze trends, manage the website, and track user activity on the website.

Google Services, YouTube, and Embedded Tools

Our website may use Google services such as Google Analytics, Google Ads, Google Search Console, YouTube embedded videos, and Google Maps links or embeds. These services may process technical data, cookie identifiers, device information, video interaction data, advertising interaction data, and approximate location information.

You can learn more from Google at Google Privacy Policy, Google Cookies, and How Google uses information from sites or apps that use Google services.

Sharing and Retention

We may share limited information with internal sales, technical, service, logistics, and management team members when it is needed to respond to your inquiry or support your project. We may also use service providers for website hosting, email delivery, form security, analytics, advertising, CRM, or communication tools.

We keep inquiry and communication information only for as long as reasonably needed for quotation follow-up, project communication, service support, business record management, legal compliance, or dispute prevention.

International Processing

Because QIC Machinery supports overseas equipment projects, your inquiry may be handled by team members or service providers in different countries or regions. We take reasonable steps to protect information during storage, transfer, and communication.

Your Choices and Rights

• You may choose not to submit an inquiry form and contact us by email or WhatsApp instead.
• You may request correction or deletion of contact information you previously submitted.
• You may unsubscribe or ask us to stop marketing follow-up messages.
• You may block, delete, or limit cookies through your browser settings.
• You may opt out of personalized advertising through your browser, device, or advertising platform settings where available.

Security

We use reasonable administrative and technical measures to protect inquiry information from unauthorized access, loss, misuse, or disclosure. No website or internet transmission can be guaranteed to be completely secure, so please avoid sending sensitive payment, password, or personal identity documents through ordinary inquiry forms.

Links and Policy Updates

Our website may contain links to third-party websites, platforms, videos, maps, or social media pages. Their privacy and cookie practices are controlled by their own policies.

We may update this policy when website features, tools, legal requirements, or business processes change. The latest version will be published on this page with an updated date.